Delivery & Returns

TR10 Pro Ltd Delivery

General and defective returns are accepted for any item purchased from TR10 Pro Ltd. We accept general returns within 30 days of the day the order was received and defective returns within 40 days. We offer a full 12 months guarantee. Customer service is key to a successful business.

TR10 Pro Ltd offers fast and tracked shipping so orders are not lost. Trackable service to keep you up to date where your parcel is. Using the most reputable company’s as advertised on the site we strive to deliver fast and free to help solve your treadmill belt issues as fast as possible.

Qualifications for return

Qualifications for a general return
  • Return requested within 30 days of receipt
  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must be in the original manufacturer’s box and packaging
  • Must not be missing pieces
Qualifications for a defective return
  • Return requested within 60 days of receipt
  • Has a defect that hinders its usability for the purpose in which it was designed and manufactured
  • 12 months guarantee on all electrical items